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Support request being ignored
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Description

I have had a support ticket open for almost a month now at https://support.shoutwiki.com/tickets.php?id=2693 and yet it has been ignored. Someone, please address it ASAP.

Disclaimer: the support ticket contains A LOT of change requests - and I apologize in advance for that. I would do these myself, but it appears that I am not technically able to since ShoutWiki’s code isn’t on GitHub or another public repository.

PFH created this task.Nov 7 2017, 4:51 PM
PFH triaged this task as High priority.
PFH added a comment.Nov 7 2017, 4:54 PM

I have had a support ticket open for almost a month now

Make that over a month, coming up on two months. The original ticket was filed on September 19th, 2017. I am highly dissatisfied in the customer service so far.

PFH awarded a token.Nov 7 2017, 4:54 PM