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Description

Tracking for tasks related to our support management packages - currently osTicket.

Recent Activity

Jun 8 2017

lewiscawte closed T209: Change configuration for my wiki as Invalid.

Within certain parameters, yes. Email support@shoutwiki.com. This isn't a bug, and it is a widely known fact.

Jun 8 2017, 12:49 AM · Support
Xauroflaux updated subscribers of T209: Change configuration for my wiki.
Jun 8 2017, 12:42 AM · Support
Xauroflaux triaged T209: Change configuration for my wiki as Normal priority.
Jun 8 2017, 12:19 AM · Support
Xauroflaux created T209: Change configuration for my wiki.
Jun 8 2017, 12:19 AM · Support
SamanthaNguyen placed T127: Steward checking tool up for grabs.
Jun 8 2017, 12:03 AM · Support

Mar 30 2017

lewiscawte created T196: Write a new ticket filing front-end.
Mar 30 2017, 9:16 PM · Support, Design

Mar 14 2017

lewiscawte added a project to T169: ShoutWiki should have a staff tool for viewing the info of a wiki: Support.
Mar 14 2017, 1:45 AM · Support

Nov 11 2016

lewiscawte triaged T134: Allow Google OAuth for osTicket as Low priority.
Nov 11 2016, 12:56 PM · Support
lewiscawte triaged T135: Create a MediaWiki OAuth authentication plugin for osTicket as Wishlist priority.
Nov 11 2016, 12:56 PM · Support
lewiscawte triaged T127: Steward checking tool as Normal priority.
Nov 11 2016, 12:51 PM · Support
lewiscawte added a project to T127: Steward checking tool: Support.

I've always wanted to implement something like this as either a osTicket plugin (to appear on the ticket page) or as a browser plugin. A browser plugin would have considerably more "useful" information, but a osTicket plugin might be able to log to the ticket thread.

Nov 11 2016, 12:51 PM · Support
lewiscawte created T135: Create a MediaWiki OAuth authentication plugin for osTicket.
Nov 11 2016, 12:49 PM · Support
lewiscawte created T134: Allow Google OAuth for osTicket.
Nov 11 2016, 12:42 PM · Support
lewiscawte created Support.
Nov 11 2016, 12:40 PM