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Maniphest T222

ShoutWiki Support site not working
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Description

Hello,

This is an urgent issue. I filed a request for support by emailing support@shotuwiki.com. I then received an automated email giving me a link to the ticket on support.shoutwiki.com website. However, the site is not working at all. Attemping to open the specific ticket throws a 404 error, and attemping to navigate to support.shoutwiki.com homepage says that the domain is for sale. Help!!

Event Timeline

Catalan triaged this task as Unbreak Now! priority.Sep 13 2017, 1:13 PM
Catalan created this task.
• LegoFan4000 lowered the priority of this task from Unbreak Now! to Needs Triage.Sep 18 2017, 1:36 AM
• LegoFan4000 added a subscriber: • LegoFan4000.

Can confirm that this is happening.

Catalan triaged this task as Unbreak Now! priority.Sep 18 2017, 11:17 AM
In T222#3291, @LegoFan4000 wrote:

Can confirm that this is happening.

If you can confirm that this is happening, it is an urgent UBN issue.

jack closed this task as Invalid.Sep 19 2017, 11:29 AM
jack added a subscriber: jack.

https://support.shoutwiki.com/ works for me, and DownForEveryoneOrJustMe.com agrees with me on that.

Ensure that:

  1. You have typed in the URL correctly
  2. You are using HTTPS (secure connection) to access the support website

If you are still unable to access the site, please try clearing your browser's cache or try accessing the site with another browser.