Within certain parameters, yes. Email support@shoutwiki.com. This isn't a bug, and it is a widely known fact.
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May 3 2020
May 3 2020
lewiscawte moved T196: Write a new ticket filing front-end from Backlog to Development Required on the Extension Wishlist board.
Mar 4 2019
Mar 4 2019
Dec 16 2018
Dec 16 2018
Jun 8 2017
Jun 8 2017
Mar 30 2017
Mar 30 2017
Mar 14 2017
Mar 14 2017
lewiscawte added a project to T169: ShoutWiki should have a staff tool for viewing the info of a wiki: Support.
Nov 11 2016
Nov 11 2016
lewiscawte triaged T135: Create a MediaWiki OAuth authentication plugin for osTicket as Wishlist priority.
I've always wanted to implement something like this as either a osTicket plugin (to appear on the ticket page) or as a browser plugin. A browser plugin would have considerably more "useful" information, but a osTicket plugin might be able to log to the ticket thread.