@cook879 Are you able to do some testing so we can get this sorted?
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Nov 11 2016
We have that package installed. I'm currently at Uni so I'm not going poking around on the server to look if any of that config exists or if the pathing is correct.
I've always wanted to implement something like this as either a osTicket plugin (to appear on the ticket page) or as a browser plugin. A browser plugin would have considerably more "useful" information, but a osTicket plugin might be able to log to the ticket thread.
Oct 31 2016
I'm open to other suggestions - as changing URLs isn't the most fun thing to do...
Oct 29 2016
This is entirely expected.
We need to remove the preference to have Math rendered by however Mathbase does it and force it to use texvc.
This is entirely expected.
We need to remove the preference to have Math rendered by however Mathbase does it and force it to use texvc.
This is entirely expected.
We need to remove the preference to have Math rendered by however Mathbase does it and force it to use texvc.
Sep 30 2016
So with the help of the AdSense app, I used my only university tutorial session of the week to establish that the 200x200px ad unit is to be removed as it serves no purpose.
Sep 23 2016
Sep 21 2016
In T124#1708, @SamanthaNguyen wrote:Don't use inline styling, it's harder to maintain and also decreases customizability because of CSS specificity. ( https://developer.mozilla.org/en-US/docs/Web/CSS/Specificity ) It'd be better to add a class,
Sep 7 2016
Aug 15 2016
Upgraded for REL1_27, in rSHWK3967.
Aug 14 2016
So this is likely to be because of a preference using a rendering method we don't have enabled currently. If you select the PNG rendering, it should work.
Aug 6 2016
Looking at your site in particular, one third of the things Google has as a "Should fix" are actually nothing to do with us - your site loads an external stylesheet from Wikia which is yet another DNS lookup and request which has to be processed by their servers, and then rendered by your browser, after the stylesheet calling for it to be loaded has been processed by our servers.
Aug 5 2016
I'm pretty sure this was either an upstream bug or we fixed this at one point and it probably broke somewhere between a version or moving to HHVM+Nginx. Possibly even the distro upgrade...
Aug 3 2016
Jul 24 2016
So we're looking at a 1.26 freeze sometime tomorrow evening (25/07/16) and then we'll begin working towards a 1.27 release with an internally agreed, rather hopeful timeline.
So I was thinking something along the lines of the libraries in vendor/ - which I believe use PHP namespaces (which I'd like to learn more about) and then if we need to write an even smaller meta-extension for that, then we could do that (and a name has disappeared from my head in the time it has taken to reply to this) and then load that globally.
Jul 23 2016
Can this be broken / merged into more manageable chunks/problems and file those as separate tasks. Refactoring an entire extension as one task makes it less manageable.
so that hopefully there's a bigger audience to test Refreshed
This isn't a small change. There are lots of things that need to be prepared to upgrade 7600 wikis to a new major version.
Jul 18 2016
Jul 15 2016
In T66#992, @Southparkfan wrote:Which errors did you get?
Jul 14 2016
Jul 13 2016
Jul 11 2016
Assuming most of our log entries are written to be "user safe", there should be nothing wrong with exposing the reason and date behind a wiki deletion (or multiple if that is the case).
They probably are (although I wouldn't want to go through all of them, or write a script to dump 'em either), but a lot of the time the reason isn't even interesting. A lot of them are like "request" or "ticket #so-and-so" or something like that -- obviously the deletion was requested since creators can't delete their wikis, and osTicket is a private communication channel between users and us; a user isn't able to view tickets created by others, so the fact that a wiki was deleted due to "osTicket #9803280" tells them absolutely nothing, I'm afraid.